Negotiation Skills
Training Objective:
- The art of negotiation comes into play daily in the life of employees.
- Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones.
- The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome.
Learning Outcomes:
- Conceptual Understanding Negotiation Skills
- Negotiation Styles
- Approaches to Negotiation
- Understanding Conflicts
- Negotiation with Difficult People
- Business Negotiation Tips
- Role Plays
- Personal Action Plan